Everything! #1) the employees are the BEST! Lots of good conversations about the people in the region all day and night, what to do and see, where to eat, etc. The cleaning ladies, breakfast lady, front desk people, and Hamam workers were all wonderful, friendly, and helpful beyond reasonable expectation. They should all get raises! :-) #2) the location is phenomenal! It’s the closest hotel to the Latin Bridge and it’s right across a small walking bridge from the old market, which is a great place to stroll and eat and window shop and learn of the place’s history. #3) the decor of the hotel makes you feel like you are where you are. It’s like a history lesson and mood enhancer and something that is just wonderfully interesting when you take the time to look and take it all in. #4) the most unique feature is the hamam, or Turkish bath, which is nearly 600 years old!!! I have attached a photo of the bath for your pleasure. They give massages in the hamam and open the bath for separate men and women hours. #5) parking is available very conveniently right across the street from the hamam. #6) short walk to the base of the cable cars that take you up the maintain to the 1984 Sarajevo Winter Olympic area that features the bobsled run and other activities, as well as spectacular views of the city.

Nothing.

We adored this hotel. Our experience started before we arrived, when they arranged a car to pick us up at the airport. Tolga and the rest of the staff were absolutely lovely and helped us with everything we needed. The room was clean and beautifully decorated and we enjoyed the hamam. Breakfast was a variety of little bowls of things like jam, tahini, honey, cheese, Nutella and salads, to have with bread and the eggs made to order. Simple and tasty. The location is ideal - right by the old market and walkable to all the historic sights. We really loved it here and would recommend it to anyone wanting a friendly, well-located hotel at a very reasonable cost.

We actually loved this but others may not, so I'll mention it - you can hear the call to prayer from the nearby mosque and the church bells from the nearby church, in the mornings. We found it really beautiful and a lovely way to start the day - but if you're sensitive or don't want to be woken early, then perhaps somewhere further out of the old town would be more suitable.

This hotel was a wonderful place that transports you back to old Sarajevo. The furnishings, the building itself, and the Hamam were just beautiful. The location was superb and close to everything and yet it was very quiet. We also appreciated that the check-in staff were extremely attentive and worked very hard to make our stay enjoyable. They also went out of there way to make sure our rental car was safely parked.

We had some service problems with the young man who served breakfast. When we first walked in to the dining area, there was a table with coffee and juices set up, so we assumed that like all the other hotels where we stayed, that we could just get our own coffee and juice. However, doing so made him very upset. He took our coffee away and angrily said only coffee from the kitchen was ready. When he replaced our coffee, he put the cups down hard. It was insulting to us. Later when I asked for another cup of coffee, he told me there was no more and said I would need to make the instant coffee in my room! He needs to be better trained to deal with customers because his behavior is rude. The hotel service was perfect in every way except for him.

1) Close to Old Town Sarajevo, 5-10 minutes walk. Grocery store nearby. 2) Very Close to Trg Austrije bus station, to reach other parts of Sarajevo. 3) Access to Jacuzzi, Steam Room and massage (massage is an additional fee that will be billed as a separate charge to your room). Keep in mind that opening hours for these facilities will vary between men and women. 4) 15th century Ottoman style bathhouse, but with renovated interiors. Exterior is beautiful. 5) Room was beautifully furnished and designed. 6) I liked that the bidet for the toilet was inside the toilet bowl and not detached separately. On your right hand side after sitting down, slowly turn the bidet lever downwards to gradually increase the bidet water pressure.

As much as I appreciated that the bidet was in the toilet instead of detached, the toilet bowl length was shorter than expected, even for a bidet toilet. If you are a male, sometimes you want that toilet bowl length to be longer when you sit down.

The staff were very attentive and helpful. The breakfast, which is in the Turkish style, had a wide range of delicious foods and it was the perfect start to our days exploring the area. The location is ideal, with easy access to local attractions, shops, and restaurants, making it convenient to get around without needing to drive. The building offers also a historical atmosphere especially due to the Hamam which was the perfect way to end the day, however, beware that there are different schedules for man and woman.

Although free parking is mentioned on Booking, in reality, it’s very difficult to find a free spot in the surrounding area for nonresidents. There is a public parking area available nearby, but it costs around €30 per day. Beware that traffic tickets are common and can be issued even during the night and that towing can happened for cars with license plates from outside Bosnia.

Hotel location: Very central, you can reach everywhere by walking Parking: Free parking available, advance reservation required Rooms: Rooms are ok. Staff: Extremely helpful and friendly. Everyone speaks Turkish, which is an extra advantage for someone coming from Turkey. Breakfast: They serve a traditional Turkish breakfast, like an open buffet. There are multiple beverage options such as tea, coffee and fruit juice. Very tasty Hammam: I used it 2 times, there was no one there both times, it is a very clean and nice hammam. Women and men have separate hours, which gives you a little more privacy. They give pestemal at the entrance to the hammam. You have to bring your own scrub, towel and soap.

Nothing, Maybe the rooms could have a view.

The room was clean and very comfortable with good sound proofing and a nice hot shower. Staff were all friendly and helpful and we enjoyed the breakfast, served upstairs every morning. The hotel is located overlooking the river and only a 2 minute walk into the old town, just over the bridge. My husband and I both tried the hammam and found it very relaxing in beautiful old surroundings. Sarajevo is a lovely city to visit, cheap restaurants and interesting things to do. We also had beautiful weather despite visiting in November.

The old-world elegance of Begov Hamam Hotel is possibly one of its most appealing features to a nomadic couple such as us. It was the perfect stay on our last night in Sarejevo before we legged it back to the hustle & bustle of our home city. The Hamam, massage parlour & breakfast are highlights, not forgetting its location in the old centre of town near the latin bridge, superb.

Nothing... except parking is limited & the street behind the hotel is a dual carriage way lacking any signs to inform you of that fact. So we parked there, like most other local cars had, only to get a parking ticket. It was to say a little disappointing to be so ill-informed, but hey, we took it on the chin. Obviously, the city needs the money...to eventually put a sign on the street. : (

This is very special hotel and hamman with deep history. The traditional bedroom was clean and comfortable, with a big bathroom featuring a good shower. There is an attractive wood panelled seating area at the front of the hotel where you can relax quietly and take a tea of coffee. The hotel is right in the centre of the old town yet far enough away from the busiest areas to be relaxing. Breakfast was included and was very tasty, served in a nice dining room. Staff were present and helpful. We did not get a chance to use the hamman, but if you stay here try to!

Our room, like many, faced directly onto the road - feet away from the traffic and pedestrians. The windows were well soundproofed, but we found it impossible to have them open without loud noise from the passing cars disturbing us.

We had an amazing room with beautiful decor. The breakfast was exceptional, full of local tastes. The spa was a fantastic experience and felt privileged to be able to have. Perfect location next to old town. High level of service from staff - Being helped to learn rules of backgammon was especially appreciated!

Very small thing but displaying the rota in advance of when the spa was for males and females might have been helpful.