Location was excellent, just 5 minutes walk to the tower. Breakfast included, was good, despite sitting only outside in winter, they had heaters. Quick check in. Dogs allowed.

Parking not included. Early checkout time of 10. Although we did check out at 1030 without any extra charge. Staff could be a bit friendlier. Breakfast area outside, so wear a coat in winter. Room was ok, could use an update. Walls are thin and can hear other people use toilet and shower. Bed not very comfortable and can feel the springs.

Staff so welcoming on arrival. Really easy to find and literally just around the corner from the tower so excellent location. Bed was comfy and the room was very clean with a mini fridge and tea making facilities. Vending machine downstairs and can add on breakfast for €7 or just buy a coffee etc. The shower was excellent and fresh towels each day. Body/hair wash and a hair dryer in the room. Shutters very effective keeping the light out. Everything you need for a city stay. Amazing value for money and perfect for what we needed. Young couple visiting the city for 3 nights of exploring. they even put rose petals and balloons on our bed and provided a double instead of a twin on request. Very responsive to messages. Brilliant customer service.

Literally the only things we can think of that was missing was sachets of coffee to make in the room and it can be a little noisy between rooms at night.

I’m extremely pleased with the customer care I received. I stayed a week. I felt like I was home. All staff were very nice and kind. Specially Ester and Monica (^•^) Ester & Monica are adorable! Thanks to them my experience in Pisa is unforgettable. They provided helpful tips where to go and what to do in Pisa. The room was perfect. Very comfortable and clean. The staff clean the room very often. Nice breakfast station. Very close to the leaning tower; few steps away. A lot of restaurants close by and gelateria. The service was above and beyond. I’m very grateful thanks for making my stay at Pisa a memorable experience :)) <3

Nothing to complaint. Everything was great

This hotel is an absolute gem! The location couldn't be more perfect - right in the center of Pisa, making it easy to walk to all the main attractions. The staff were incredibly friendly and helpful, always going above and beyond to ensure a pleasant stay. My room was basic but had everything I needed for a comfortable visit. It was clean, well-maintained, and provided all the essentials. While not luxurious, it was perfect for my needs and offered excellent value for money. I highly recommend this hotel to anyone looking for a central location, friendly service, and a comfortable stay in Pisa. It's the perfect base for exploring this beautiful city!

All super

+Very kind stuff and they even kept my luggage the next day. +Old-fashioned house with a charm. +Comfortable bed and room + Refrigerator in the room +Decent breakfast + Close to the tower

- My room was with bunk bed even though I was only one guest. Not very convenient but it was only one night.. -20 minutes walk from the train station, there are busses but less convenient. - quite weak water pressure

The location was great, really close to the Leaning Tower, restaurants and cafeterias. But Pisa is a small city so everything is close! The bed was really comfortable. The staff was really kind and helpful. They stored our luggage before check in and after check out! I had asked for an iron before arriving and they provided me with it the first day. The breakfast was good!

The room was on the top floor so there were no windows apart from a really small one on the roof. Thus, there was no natural light. We also experienced some problems with the shower. It took a lot time for the water to be warm and while showering, the water went from hot to cold and vice versa. The floor could have been cleaner. Coffee and tea were placed in our room the third day. The check out was too early!

The breakfast was very good. I would say it catered for all continental tastes. If you wanted full English breakfast this property was not for you. The location was very good. You need a taxi to get you there if you haven't stayed there before. The room was a single room so wasn't big but fine for me. I only had dealings with three members of staff two on the reception desk and the lady who organised the breakfast. All three were helpful and friendly no complaints at all.

Not being told yet again by Booking.com that there was no walk in shower. Not being told that we would now be required to check in online. Receiving a phishing email along with one from the property asking to check in. Being told by the property that there had been a phishing attack on the Booking.com website. This should have been on the company website for customers to be aware of.

The location was amazing, everything was nearby, and we were 5 minutes walk away from the tower! The room wasnt all that special, very standard, very spacious bathroom (couldve just been ours tho) The air conditioning was absolutely brilliant, one of my concerns for travelling to hot countries is the hotels air conditioning and it held up to my standards perfectly

We did book a twin room, and although we were provided 2 single beds, they were put together as a double but still presented as single beds (i.e. 2 single sheets, 2 single covers etc.). there wasn't much opportunity to separate them. We didn't really care though

The staff were incredibly helpful and really would be one of the main reasons we visited again! Location was amazing and perfect for our stay. The hotel had everything we needed for a short stay and we would absolutely recommend.

We were very happy with the property and would return. A larger outdoor terrace area to enjoy the sunshine between seeing the sights would be super. Some of the facilities (hair dryer and shower) felt dated but all in working order and did the job for a short stay without issue.

Unbeatable location close to the Piazza dei Miraccoli and the football stadium. About a 20 minute brisk walk from Pisa Central Station but it's a straight walk. You can take the number 4 bus from the station to near the hotel. For the location the price was great value. Had a room on the first floor and the bed was very comfortable. Hot shower and mini fridge in the room. Breakfast was included in the price...continental but served it's purpose. The staff were very welcoming and helpful. My first visit to Italy but it won't be my last.

As previous guests have mentioned there's a bit of noise from the plumbing and every time the guests in the room above moved furniture it was quite noisy from the stone floor.