Great apartment for our family. Clean, well equipped, regularly was given new loo rolls. For the price we couldn't ask for anything more. Walk up to main lifts was fine. Staff friendly and helpful. Nice little bar with a good hot chocolate and prices about half that of rest of Borovets!

The pool had no water which was disappointing.... We were at end of ski season so maybe that's why....

The staff were caring and made sure check-in was arranged even after midnight. The studio was well equipped with cutlery and a microwave, warm, and had a terrace with a nice view. The location was ideal for me as it was a 6-minute walk to Smokov Hotel where I attended an event. The lift is another 5 minutes away. Parking right in front of Park Villa was possible, but I assume it gets very busy in peak season. Overall, the place exceeded my expectations and is a great value for money!

Helpful staff and pool table was nice. Quick and easy checking we allowance to make last minute changes. Communication before the trip was excellent too.

Ideally would have liked a bedroom rather than both beds in the living area. Probably me been lazy but the walk up the hill was tiresome too haha.

The hotel is excellent value for money with a few hiccups. The staff were amazing and friendly and always super helpful. Cannot knock the staff at all. They helped organise getting a passport from the hotel to the airport within 2 hours. Amazing staff that I cannot thank enough

The issue we had in our room was it was super dated, with a really old TV and stiff old uncomfortable mattress that was made with bedsheets that were 6 inches too short either end so you slept on the bare mattress. With some updating the room and hotel would be 10/10. The other room we booked was excellent with Netflix TV and a brand new mattress. So one good room and one outdated room.

Very spacious one bedroom apartment People were friendly Very well located (10min walking to the center and ski lift) Free parking in front / paid parking on the side Elevator and trolley to move luggage was a great plus

Some kitchen equipment is a bit outdated

The appartment was clean, nice, very warm in winter, and quite value for the money. The stuff was nice and helping with finding free parking for the car.

It is a bit away from the ski lifts, so taking your ski gear every day its not an option, but there are very cheap ski depos around the ski lift, so you can leave your gear there.

Everything was clean and comfortable, they send us the breakfast every day in the morning very nice.

You need to contact them on booking every time you need something. But they always answer. They do not give you breakfast options. Think they have more options

Room was very convenient for our 1 night stay for Musala climb. They have comfortable beds, it was clean, they are equipped with fridge and cooking station. We just spent couple of hours sleeping, so we didn't use it too much. As far as we remember from last year, they have a restaurant as well, and it was pretty decent.

there were no parking slots available, despite the fact they have some in front of hotel - so it was really full.

The amenities are good and adapted to the price. Convenient and quiet location, but not central. The room was clean. If you don't need a fancy, this place is good.

The bar and restaurant area are quite basic. There are not enough parking spots for all hotel guests - you park on a first-come, first-served basis. The heater was making noise at night. The sofa was a bit old.

Veery comfortable double sized bed, veery clean, functional kotchen with all appliances sans a pot, balcony, TV, heating thingy that radiates Heat quickly. Great for kids has a playground and trampoline. Has a fridge. Two towels.

Iz is located at the lowest point in the village so you Will Always have to climb somewhere. Noise cancellation of room and hallways is not Great.