The location is right near the center and near Dong Xuan market, so we could buy a lot of local fruits and some gifts to bring home. Besides, the receptionist is always attentive and considerate, they are always willing to help us whenever we have trouble and they also show us famous places in Hanoi. Rooms are always cleaned, we booked a room with a balcony. The city view is very beautiful and quiet at night. We will come back here when we have a chance.

The Hanoi Ancient Paradise Hotel is located in the Old Quater of Hanoi which is the perfect location for your stay in Hanoi. It’s vibrant and busy and we loved the atmosphere there. The best part of your stay in this hotel will be the staff, when we arrived Thanh was at the door and helped us carry our bags upstairs, he was really kind and the next morning we saw him again at breakfast were he took our orders. We also asked the staff to book us a bus to Sapa, Catherine was eager to help and arranged a VIP night bus for us to get there. She followed up the next day by reminding us when the bus would arrive at the hotel. When she heard from the bus service that the bus couldn’t pick us up at the hotel she made sure her colleagues Johnny and Bay took care of us when we came back at the hotel half an hour before the pick up time. Johnny arranged a taxi to bring us to the pick up location and Bay even followed the taxi with his motorcycle to make sure that we would get on the bus! 10 out of 10 for the staff of the hotel, can’t recommend it more 😊

The staff were really friendly and accommodating, the hotel decor was nice and the hotel was very central and great location. They offered support looking at tours / taxis. We had laundry done in the hotel, great service.

Our particular room was on the top floor (floor 6, the elevator only went to floor 5), we didn’t choose a room with a balcony (maybe our mistake) but our room had very small windows that didn’t let in minimal day light and it let the room down for us. Also issue with windows closing and let in bugs.

The staff was so helpful and friendly. I was only staying one night, and I had a lot of heavy luggage, but they helped me carry it up and down the stairs, and helped me store the bags after checkout before I needed to head to the airport to catch my flight. Breakfast was delicious, they had a good assortment of baked goods, fruit, beverages, and even specialty items like omelettes and pho. The rooms were clean and air conditioned, and the location is close to so many great spots on Old Quarter. I would definitely recommend it.

The location in the Old Quarter is superb. The decor is very nice and the rooms small but mangable. Beds very clean and comfortable. We had no window (but lightwell) but this didnt effect our experience of the room. What they did well, for example, was give us an extra card to leave in the room so that the AC stayed on and kept the room cool and dry. A very considerate touch. The desk staff were also very helpful in arranging transport for us (to Ninh Binh).

The location coudn't have been more convenient, situated right in the heart of the Old Quarter. This made it easy for us to explore local attractions, dine at nearby restaurants, and immerse ourselves in the vibrant culture of the city. Everything we wanted to see was just a short walk away, which was perfect for our family outings.The staff were incredibly helpful and attentive, especially when it came to our kids. They went out of their way to ensure that our children felt comfortable and welcomed

The staff were amazing and went above and beyond to help make our stay comfortable. They gave us balloons to celebrate our honeymoon! They helped my partner when he lost a jumper by calling the taxi companies/previous accomodation and speaking to them in Vietnamese for us. Laundry service was efficient. They provided recommendations and a map of key places to visit. The hotel is centrally located in the old town- we walked to each place we visited.

The staff are extremely welcoming and helpful, nothing is too much trouble for them. We had a room with a balcony that was actually big enough for us both to sit out on, this is the end of 3 months of travelling, so to be able to just sit and watch the world go by down below was lovely. The room we had was beautifully decorated, the bed was really comfortable and their pillows are the best pillows. Thank you to all of the staff🙏

Great staff.. The rooms have everything you need in toiletries and kettle and coffee making area..hair dryer too.. The location is definitely the best. Everything is within walking distance..

Bed was a bit hard for me.. Also the noise from the street if you are a light sleeper will definitely annoy you..( any accommodation in the old quarter with a balcony is pretty much the same when it comes to noise though)

Really great, hospitable staff members. Porter was waiting every night in the lobby. Clean and comfortable rooms. Great amenities. I loved Vietnamese coffee. The shower gel and shampoo were nice quality. Breakfast was nice with good choices. The location was perfect , next to the market and walking distance till main attraction places.

Could hear the noise from the kitchen in the mornings.