Spacious and clean

No Aircondtion in all bed rooms and no Aircondtion in the living area except for an afterthought small mobile unit that does nothing when it is hot and you have to leave the door open. it was indicated that the apartment has Aircondtion at booking. Not acceptable specially with the hot summer this year.

Our stay at the Swiss Hotel Apartment Interlaken was exceptionally satisfactory in every way. Upon our arrival, we were greeted with a very warm welcome. The size of our 2-bedroom apartment was amazing, and we truly felt at home. The location was perfect, right next to Interlaken OST and Coop hypermarket. The parking facilities, access, elevators, speed and quality of service, cleanliness of everywhere ,and everything else about the stay were flawless. The safety and support and care provided by the staff and the entire team were perfect. A special thank you and my heartfelt appreciation go to Oscar from the management team. His exceptional hospitality and care truly stood out. From the moment we arrived, Oscar went above and beyond to ensure our stay was perfect. He provided valuable advice on local attractions and dining options, always making himself available for any questions or assistance we needed. His genuine concern for our comfort and enjoyment made us feel like valued guests rather than just visitors. Oscar's dedication and professionalism are commendable. His efforts significantly contributed to making our trip memorable, and we are grateful for his exceptional service. Oscar, we will definitely come back again. We miss you all already! Thank you for an unforgettable stay!

Definitely, absolutely nothing. Our stay was perfect in every way.

Very convenient location, next to train station and grocery shopping! The staff was amazing and very welcoming! Victoriia was extremely helpful, kind and so supportive of our questions. They had fruit waiting for us in the room.

we felt that even though it says hotel it didn’t feel like one. Small things like only one hair dryer in one of the bathrooms, we didn’t have in ours. Bathroom didn’t have any small toiletries one normally has, like tissue box, hand lotion. I would like to say it was the most expensive place we stayed in during our trip and most hotels had breakfast this did not, otherwise i would have given a 5. Nothing wrong with the place overall a great stay. Some things we just are used to. Thank you to the whole staff for our stay!

EVERYTHING! The Super Kind, polite and helpful Staff, The neat and tidiness of the place including upkeep by House Keeping Every Day (included in the price), the location, Free parkings, facilities, flexibility, everything. If you’re in Interlaken, this is the place to stay. I’m sure I’ll be back here sometime again.

May be they could add Mini Room Breakfast If Possible, but since it’s an apartment hotel, it’s acceptable to have a stay without breakfast. but just a suggestion.

Everything was just as what was expected. The mountain- view of the appartment was dreamy . The staff were so friendly. Mr. Askur and the girls at the reception office are charming, smiling, and up to your request. The owner really knows how to choose lovely people .

Every Friday, a group of old people do celebrate just under your balcony from evening to 10 O’Clock . It was just a headache. It is just not appropriate to do so in a small neighborhood.

Simply the best hotel experience I have ever had. Starting with the excellent location , which is directly in front of the Interlaken Ost train station. Regarding the cleanness , the hotel was very clean and it has daily room service . Also, The Wifi and the overall facilities were great. Lastly , the hospitality of the staff made the experience even better , they were cooperative and helpful. Thank you

Nothing

The apartment is spacious and has a home feel. It also provides some fruits in the apartment as a welcome gift. This surprised me. The bathroom is spacious and clean. The staff is nice and helpful. The bed is a queen size bed which is very comfortable. It has a laundry room with washing detergent provided. I don't need to take care to buy it. Its location is very convenient. I will book the family trip again.

The room rate is relatively expensive.

The apartments are exceptionally clean, equipped with all necessary electrical appliances, and kitchen tools. There is great attention to providing for the visitor’s needs. The staff offers a warm welcome and is extremely respectful. I thank them for their hospitality and for providing everything needed to ensure the visitor’s comfort.

The level of the apartment is excellent Everything is available literally Very spacious

At the time of the check out I asked the staff to assist with the luggage as they promised that they will be there with a luggage trolley but no one came, then it seemed that they were in a meeting.

It’s detailed on board. The location is extremely perfect. It’s close to the train station (just across the street) and also next to the supermarket. They have the bidet toilet but we forgot to ask how to use it. The apartment is very spacious, clean, and convenient. All the facilities are new and easy to use. The most lovable item for us is the sofabed. The greatest of all! Everything is just perfect!

Almost nothing. It’s just a small detail that we found the table in the balcony was a bit dirty, but it’s really not a big problem.