The breakfast choices were varied and very good. The weekend staff that managed the breakfast did an excellent job in keeping food stocked and cleaning the tables. You could tell they took pride in their work. The front desk staff was very courteous and friendly. Only complaint I had was housekeeping. The staff came to clean our room at 5:30 pm just as we were getting ready for dinner. They didn’t empty the trash cans or make the bed. All that was done was to remove used towels and provide new towels. The rooms are small but the location is very centrally located within walking distance to a lot of places.

Housekeeping

The location is good, not far from metro/busses, close to different restaurants, bars, cafés. The room is ok for a couple, even though the wardrobe is quite little even for 2 people. The bed was big and comfortable. The bathroom was also good, everything was working properly. No fridge in the room. It's a good option as the hotel has breakfast included (yogurts, eggs, bacon, fruits, waffles which you make at the moment, and some other stuff that varies a little from day to day).

A great location. Not in the middle of Times Square, but accessible to all the mid-town locations (Herald Sq, Rockefeller Ctr, Times Square). Breakfast was unexpectedly nice, including an "omelet" and vegetarian options. The staff was super helpful in watching our bags for us after check out and in helping to look for a set of keys that we thought we had left in the room. While not connected to the hotel, the parking that they recommended was convenient.

We were not surprised, but the rooms are "New York Size" with just enough space for the bed. There was no place to unpack. It was fine for one night, but I think it would have been hard for a multi-night stay.

The staff was lovely and helpful. The room was a decent size for 2 people and the bed was super comfortable. A bit on the pricey side but worth it if you are looking a for a good hotel in Manhattan. The breakfast was great too, included a good variety of dishes with different options everyday. Free drinks and occasionally cookie were available at the reception which was a nice addition after a long day walking around NYC. Would definitely recommend and come back!

Not much the only issue we had was that our room door didn’t close well. So on the first day we left it open by accident but thankfully nothing was stolen and we were extremely mindful afterwards and made sure we took extra care when locking the door. Other than that all good again, the price is quite high but that was too be expected in NY but the service and location made it worth it. So would not recommend if you are on a budget.

The size of the room is quite adequate for two people. We are mostly out for the day so do not spend a lot of time in the room, except at night when we return. The only issue we had was each day after the cleaners came, they left only one large size bath towel so twice we had to call for an extra bath towel as there were two of us. The staff is very professional and welcoming especially Tracie and Keisha at the Front Desk and the also the staff in the breakfast room.

Breakfast was a bonus as many NYC hotels don’t offer this. Midtown location was excellent. This is a modest hotel, priced well by NYC standards. Simple yet clean and comfortable.

How close it was to all the main spots we wanted to see. It was very convenient and we could mostly walk or take the train. We felt safe coming in and out of the hotel.

The doors did not go all the way down and we could hear when people were walking in the hallway or when they were opening and closing their doors.

The breakfast was delectable and delicious! I could walk to the Empire State Building!

I could hear construction outside, but nothing too unbearable.

Central location within walking distance to most sites and just a few blocks from central station, port authority bus station and Bryant park

Just a little dated decor wise , aircon unit was a bit noisy , and this was needed during the unusual heat temperatures ,

The staff was SO friendly and accommodating! From the welcome bag, to breakfast accommodations, to helping me store my luggage between check-out and my later flight- they were just so nice. The shower was also quite nice and the bed was comfortable.

The room was small and did not have a refrigerator, which I always appreciate on trips for drinks. There was also only one ice machine on property and it was in the basement.