Near to every option / walking distance from any sightseeing or metro or bus or taxi. Everyday room cleaning which makes you feel nice, relaxed and pampered. The room was seperated in two spaces and this was a really nice surprise. Breakfast with many options. Really supportive and friendly peraonel

The hotel was under rennovation of each face and when I arrived, I was shocked, since nobody has informed us...... Since we were all the time out plus the hotel is located in a small road with no view, finally this was not a major issue but still we did not have the option to seat on our apartments' balcony neither to have our curtains open.

As everyone has mentioned the front desk, staff are amazing. It’s a great location central to everything.

I was ripped off fraudulently by the bar next-door of several hundred dollars and I’m told that the owner of this hotel also owns that bar

Great central location within easy walking distance of many tourist sites. I received clear instructions on how to gain entrance after the reception hours. Everyone who worked at reception was friendly and helpful. The facilities were very clean, sufficient towels, comfortable beds, pillows and bedding. We appreciated having pods for the coffeemaker as well as the availability of hot chocolate, tea, sugar, and even olive oil. Air conditioning and Wifi worked well and thanks to the double windows it was extremely quiet in spite of being on a very busy street for night life.

Can't think of anything.

Super helpful and polite staff! Great location in the centre, a noisy area, but great soundproof rooms (double balcony doors) Big room with sleeping area, kitchen and living room area, comfortable bed. Kitchen equipped with all you need. Three balcony doors, so there was more than enough daylight in the room. Everything was like in the photos on the site and clean. I would definitely stay there again!

The white light on the balcony between the two doors is on until 1 am; you cannot turn it off, it's automatically made to light the whole building from the outside. I understand that, but you have to keep the curtain fully closed which prevents you from keeping the balcony door open. Breakfast could be upgraded a bit :)

It's self check in after 6 pm so the process was very smooth. The place is amazing, it's like a little apartment and you have many amenities that make the experience even better. The location is unbeatable, we are in the middle of everything, we were walking distance from many attractions, we never used taxi or something similar. You have many options around for eat, drink, shows, everything literally. The staff very friendly and they have a special price for the flamenco show in front of the place. I HIGHLY recommend it, we were very happy with our experience.

Nothing.

The staff was nice, the receptionist was super nice and friendly. The apartment was big. They provided a crib, a portable high chair and a tub for the baby, which was amazing because out of 8 different apartments and hotels we are stayed at, they were the only ones to provide this, as well as a little box with shampoo and lotion for the baby.

The breakfast could have had just a few more options, it was very simple. The bathroom was inside the bedroom which is not very convenient when you want to use it while the baby is asleep, however of course this is not a deal breaker by no means, it is just a preference to have a bathroom outside of the bedroom.

Very clean with everything replenished daily.Location is fantastic,5 minutes walk from Sol Metro and Plaza Mayor.apartment is well equipped with everything you need for a short stay. Sound proofing is great blocking out street noise. Balconies were lovely for watching street life go by.

Balconies were smaller than expected and can only accommodate one chair and small table,but part of the character of building and not a huge issue.

The location is simply perfect. Closed to everything and the area is really really nice. The hotel is beautiful, easy to reach, clean and the rooms are super. But most of all the service of all the people working there. Always at disposal. Before your arrival they are already taking care of you with a whatsapp message which make you feel very welcome and safe. After arrival they got in touch with us asking if everything was ok. A great experience. Cannot recommand this place enough.

everything was perfect.

We enjoyed at this apartment for 6 nights. It’s located in an excellent location ! Just a few minutes from Sol metro station and there are tons of cafe, restaurants and shops around . The apartment has a small kitchen that you can prepare meals but we didn’t need to cook . So many good restaurants just around the corner. The apartment was very clean and comfortable. Our unit was farer from street so it’s quieter. There is a daily house cleaning service. Breakfast was good. And there is washer and dryer in the complex if you need to do laundry or there is one coin service one minutes from the place. Staffs were very friendly and helpful! This is a wonderful apartment and I highly recommend.

Nothing !

- Location couldn't be beat; you are right in the thick of it. - Blackout curtains let us sleep 12 hours on our first jetlag night. - Ask for a front facing room for more light and the street. Double glazing windows keeps noise down. - Friendly and helpful staff that made our stay extra nice. - Bathroom is a good size, and shower good and strong. But maybe a couple more strategically placed towel hooks or racks could be better. - Take a shower before 22:45 hours or it is without hot water. Overall, we had a pleasant stay. Thanks wonderful front desk folks. We loved your cheerful and helpful attitude, which was really a blessing. Cheers.