The location in regards to things my friend and I did was fantastic, and the location was fairly quiet. The room was comfortable (though small), and the staff was great and very accommodating. Most of the provided breakfast was delicious, and the fact that the meal items rotated was nice.

While the provided breakfast overall was delicious, there was often a shortage of food for those who were dining. In addition, there was a shortage of seating in the dining area. The walls of the room purchased were relatively thin and close to the elevator on my floor, so one can very often hear people coming and going, which can be very distracting for light sleeper.

The reception area is splendid and the desk staff is warm and friendly. I loved the little bag of bottled water and candy treats. The room was spacious with excellent temperature control and it was very quiet and comfortable. The breakfast was top notch and the staff were exceptional. There were many good places to eat dinner in the neighborhood.

The coffee pot in my room was not working. The cell phone charger wasn't working for my phone. The hot water in the lobby was not hot enough to brew tea, but I was able to warm it in my room in the microwave, which worked great.

Nice location, very close to flatiron building and madison square gardens and other happening spots. The room was the biggest I've seen in NY and very comfortable, cosy, and clean. The beds were very comfortable, there was a sofa with a desk to work, clothesrail, microwave, fridge and coffee machine. Bathroom was very well stocked as well. Good wifi and overall a very comfortable stay! Will visit again

The breakfast is in a dark and dingy room in the basement which I didn't like, a sunny spot or at least someplace with natural air would have been a lot nicer.

Quiet neighborhood and central to a few subway stations and experiences. The staff understood the assignment (my fear of elevators) and ensured I got a lower floor and had access to the stairs. On top of that, their breakfast is one of my favorites.

The shower tends to leak. Had trouble with this in another room on a different floor. Room service can also be a little on the slow side.

The location is great—just a 3-minute walk to the nearest subway station, making it super convenient for getting around. The room was spacious and comfortable, providing a relaxing place to unwind after a day of exploring.

1. The room lacked a wardrobe, offering only a few hangers, which made organizing clothes a bit inconvenient. 2. While the breakfast was decent, there’s definitely room for improvement. 3. The elevators were extremely slow, with wait times often exceeding 5 minutes.

Great staff, very friendly. Location was very good, walking distance to many nice areas and the subway. The room is good, comfy bed, good shower, big TV. Breakfast was good, a few warm options (not really healthy), and oatmeal, yogurt, bananas, apples, bagels, etc.

Everything is disposable, plastic cutlery, paper plates, and packed bagels. This was a shock for me as the hotel was my 1st impression of the country. Later I found out that everywhere is like that, but as part of the Marriot group, I would expect better care with the environment, not to mention that proper dishware and cutlery are nicer to use.

Food Location

(1) African American front desk employee was rude, helpless, on her cell phone, not answering with attentions to our needs or anyone else’s! Horrible customer service!

I really liked the location, and your staff was very helpful and friendly

I stayed on a lower floor and the view was not very appealing, but I did ask for an early check in and your staff was very helpful and cooperative. That being said that was my only option.

Nice hotel in a good location. Staff was friendly and breakfast was solid if unspectacular. Beds are comfortable and the room is quite functional.

Room is cramped and the shower too. I know it's NYC but wow, I had to turn sideways to get by the beds to the bathroom. I thought I saw parking listed on the site but there was no parking available.

Location was excellent. The room was small but they made good use of the space

The elevators were slow and one was out part of the stay. The rooms weren't very quiet as you could hear noise from the hall and other rooms a it.