it is close to main areas you can cover on walking distance. turning left from hotel will take you to the Central Park and 7th Avenue. turning right from hotel will take you to many attractions and Hudson River.

there were cockroaches in my room

this hotel was fantastic! i’m not sure why there are so many negative reviews, but i’m glad we took a chance on it. there’s no arguing that the rooms are a little tiny but it’s new york city, there’s really not much to do about it. the staff were exceptional and the check-in/check-out process was extremely smooth. free breakfast from 7-10am which is lovely, and there’s a decent variety of cereals, bagels, waffles, yogurts, etc. the hotel is literally a 5 minute walk from central park and there is a subway station just a few blocks away! we couldn’t have asked for a better stay on the upper west side, and certainly not at this price point! i hope you don’t let the negative reviews scare you into checking out a different place! give la quinta a chance :)

Hotel is located half block from Central Park, close to the most popular spots in there, subway around the corner. Breakfast is included and it is really good, several options and sitting/table area always kept clean. Staff is very friendly and always willing to help. They kept all areas in the hotel very clean, including the room. The one we stayed had a great layout, kind of a U where each bed was set in opposites sides, making it looked like 2 separate small bedrooms. Which was awesome, gave us some privacy. It is small though but expected for the area and price range. However we got by well, even with our suitcases and shopping packages. Hotel has Elevator and it worked fine for 12 floors.

Breakfast was good should run till 10:30. Also very crowded dining area

Storage of bags needs to be more secure for people Also, since there is Only one elevator it would be better if cleaning staff could wait till 11 AM to start changing rooms the elevator was extremely slow

Great place to stay. Very convenient location, subway stop just next street. Nice and helpful staff. The best thing was cleanliness, they did room service without asking. Breakfast was nice, can be improved with some variations in cooked menu.They also stored the luggage for us without any extra charge.

Nothing as such. Just the TV should have more channel options for diverse travellers.

Location. Brand name. Cleanliness. Staff

Room card reader broken, had to get staff to open room. Only 1 elevator for both staff and guests--- I know not their fault, it's NYC. Spotty phone service in room, no problem with last stay.

The location was perfect for my trip purpose. The c/in and c/out process were easy and fast. Also I appreciate the late c/out. Pamela was warm and attentive. She made me feel truly welcomed and cared. Thank you for adding a personal touch that made my stay more enjoyable. Housekeeping is doing great with what they are given. Staff need more tools and be trained...If there is some things missing for example, give them the tools to offer alternatives.

Elevator : very slow Room : The TV couldn't connect to the WiFi, no Netflix or other app to be entertained. No fridge in the room, or any cold storage. Some stains on sheets and towels. Sheets are synthetics and not sure the comforter was well covered. Breakfast : could provide to-go packs options, so can just grab it if we are on rush. Ice machine : I was looking for a container but didn't find any. I figured out it might be in the room, would be nice have some available close to the machine, maybe by the breakfast area.

Like the location. Central Park is a half block away. Very good restaurants also half block away. Plenty of restaurants, markets, and coffee shops close by. Also convenient that a subway station is on the next street. The hotel breakfast was ok. It had coffee, 3 types of juice, cereal and hot food made daily.

Broken shower handle that falls off. Can not open windows and can not close the blinds. One elevator for guest and hotel staff. In our room, we had to leave the entry light on in order to turn on the bathroom light. The room with 2 beds is really small, and the AC unit is directly facing one bed, which is right next to the entry door. The entry door looked like it was broken into and not replaced. Looked like it was easy to push open.

Every think at the La Quinta is excellent. Most of the staff at the resevation are also very good and friendly. However, I had a problem with one staff member at the reservation desk. i need ed o extend for three more days my stay atb the hotel and the first thing in the morning, i approached a staff member at reservation desk and inform her that from Tomorrow, i need to estend for three days, she asked for my room and she told me, yes, you can and you can domit any time to day. I thanked her and left the hotel for my appointment. on my return , I met another staff member and asked her to get registered and pay for the three days, she told you can not, the room is taken, you need to take out your staff tomorrow morning from your room, and you will register at 4 Pm for a new Room . No choice but did what she told me. it was unnecessary hussle. However, it is a case one spoiled apple in a big number and have no ill feeling bwithnthe hotel management. Awash

Location was convenient for work

The AC did not work - took too long for this issue to be resolved considering it was middle of summer 90 degree Was meant to pay at arrival of property - was then attempted to be charged - same did not go through as not authorised - then email received saying booking will be cancelled and to pay the balance - same was paid. On arrival at the property had to repay as was told it was not received from booking.com - very frustrated as had to pay the cost twice - room type booked was no longer available - still have not received the money back for second payment