I don't know where to begin. I loved the place, how quiet it is, the peacefullness around the pool surrounded by coconut trees. The location was great, a block from the beach where you can enjoy a beautiful sunset and a 15 to 20 minute walk to al the animation in the center of town. Thank you to the very attentive staff, Juan Jose was the best at answering all the questions I had and helped with all my requests. Don't hesitate to add to your breakfast options, Luis makes the best omelettes and scrambled eggs. See you soon I hope.

The apartment was spacious. The staff were nice and friendly and trying their best. The pool area is nice.

The location of the property is close to the beach BUT if we wanted to get to it or to the town we had to do it through the knee deep muddy water on the streets. The water from the rain didn't go anywhere at all and it started to smell like sewage. The whole island smells like sewage anyway. And walking in this water became unbearable so we left the islad early. The surrounding of the building is full of garbage, some construction leftovers and smelly brown water. Bad smell like sewage was also on one side of the building. This made the stay really unpleasant.

This is a well kept, small property. The suites are spacious, clean, and comfortable. The area around the property is not walkable due flooded streets, but we got around fine using the local motorized transport. The free breakfast is limited, but for a few dollars, we paid for breakfast from the menu and enjoyed the chilaquiles, huevos rancheros and pancakes. Everyone at the property is super friendly. We didn’t use the small pool, but saw little kids enjoying themselves. The suites have air conditioning and basic kitchen appliances. Lots of space. I would highly recommend Deluxe to families with young children or large groups.

That the roads surrounding the hotel were impassable by foot.

Location was great. The grounds very pleasant and dreamy. Fantastic pool, perfect size for kids and adults (although no real shallow end for kids). Great setup for breakfast even though basic. We stayed for 2 weeks with our 6 yr old and 1 yr old and it could not have been better. Beds were comfortable, staff was so lovely and responsive. I would not hesitate to stay there for again with out family. Great quiet beach right down the road. About a 10 minute walk into town. I miss this place!

Fan/lighting situation could be fixed. The pull cords were broken.

The staff were on site 12 hours a day and ready to help with anything. They also checked in every night before leaving to see if we needed anything. Loved our three bed apartment and rooftop terrace. Easy two block walk to beach ( other than navigating around the puddles). Quick walk to town. More quiet area. Great walks along the beach to either end of the island.

Not much to dislike. We were happy using our bath towels all week but would have liked a new kitchen towel every other day or so during the cleaning service. Maybe another frying pan would have been useful. However, lots of pots that worked.

Very beautiful and cosy place to relax at the pool side or to get some drinks or food at the bar. Super clean and extremeley friendly staff. Helped with an issue in the bathroom within the same day (repair) and offered change to higher standard immediately. Instead of switching they also offered free breakfast to compensate. Never experienced such a customer-oriented service. Booked also all tours via the reception. Best service provided! Very close to the beach and beach bar Cafe del Mar (also recommended).

A lovely and atmospheric hotel. The staff were friendly and a special mention to the hotel caretaker who did a thorough job of keeping the area clean. We stayed in two different rooms because we enjoyed our stay and extended our visit. Both apartments were clean and beautiful. The rooms had a stove, frying pan, kettle, coffee maker and cutlery. Breakfast was light but good enough, no complaints. Restaurants and services are close by, you can walk along the beach in 10 minutes. This is a good place to relax.

Stunning room and pool area. We've got a bottle of wine on arrival, but no bottle opener in the kitchen. Located close to the beach.

There were some maintaining works going on so one day we came to a quite mess on the balcony with no explanation. They came to clean it later as we were sitting there though. We booked a room with breakfast, but what comes as breakfast was ridiculous. Toast with jam and something I can't even call butter and fruit. Nothing else. Not possible to even have a tea. This is not a breakfast to me, even hostel did better.

The apartment was spacious, clean and easy fit our family of 4 (2 adults and 2 kids). Well-equipped kitchenette and a spacious balcony. The design is very nice too! the bed was amazingly comfortable. We all enjoyed staying in this one-bedroom apartment.

The location is a bit further walking to the busy parts of Holbox but we rented bikes and it was a blast.

The apartment was well appointed and comfortable, and it was easy to regulate the temperature. The pool area was lovely and relaxing. Staff was very responsive, especially Juan Jose. Appreciated the quiet location, which was also a pleasant beach walk from tons of restaurants.

The housekeeping was a little uneven!