Beautiful location and views. Love that the Jacobite harbor is right across the street. Staff were extremely nice and accommodating our late check in.

It was a bit expensive for the overall quality of the hotel, but the views were lovely and I suppose its unique location makes sense for the pricing.

I absolutely loved almost everything about this wonderful hotel! The location is superb, the staff are all so friendly, from the people working in the café, the front of staff in the restaurant, all the other people working serving food, reception staff, cleaners, shop staff, and the artist in residence. They were all so helpful. The room was lovely, clean roomy and well equipped. I would recommend this hotel to anyone and everyone!

I wasn't overly keen on the stairs, I have MS and it's a bit of a pain, but there weren't too many. Also had a bit of trouble with the shower, but this could be easily fixed.

The staff were very helpful, very friendly. The bed was very comfotable, the room was lovely and warm ( cold, wet night) Towels and toiletries good quality. Wonderful view over the loch especially as we had a fabulous sunrise. Breakfast was delicious and plentiful and again staff were lovely in warm comfortable dining room with spectacular views of the loch.Parking was good and free. Did not have Dinner as we were attending a friends birthday nearby.

MINOR drawbacks. No tea variations ie Earl Grey or herbal and Shower had no sliding rail shower head, only overhead, but bathroom otherwise excellent.

Our room was clean and comfortable, though quite basic, with a nice comfortable bed and tea/coffee making facilities. The bathroom was also pretty basic but spotlessly clean and serviceable. Breakfast was excellent. We also had a very nice evening meal in the restaurant but it was very expensive. The staff were very pleasant and helpful throughout our stay and the gift shop and local art studio in the foyer were nice diversions. The bar has a nice terrace area where we sat looking out over the northern end of the loch and watching Swallows performing fabulous aerobatics. Of course, the jewel-in-the-crown was Loch Ness, which is just across the road from the hotel, and there is a safe clean underpass from the hotel car park to the Loch side where you can get a relaxing boat ride to the ruins of Urquhart Castle a few miles up the loch. As an added bonus on the night we stayed, which was my wife's birthday, the Northern Lights were forecast to be visible. We went over to the loch side at 2:00am and were treated to an hour or so of spectacular colours in the sky that were also often visible reflected on the surface of the water! That was definitely one ticked off our bucket list!

Our room was tiny and at the back of the hotel, so the view was just an overgrown hillside instead of the view over the loch we had been expecting. Our evening meal, though very nice, was very expensive compared to many other places we have stayed with a similar standard of food.

We were upgraded to a newly decorated lake facing room. The room was spacious, very comfortable. Large screen tv with Netflix access (only via your own Netflix account). We had a very comfortable stay. There us a bar and restaurant on site. Obvs fab views as lakeside. This is part of a tourist stop type facility with a gift shop downstairs but it served us extremly well as an overnight stop. The receptionist was charming and very helpful.

We didn't try the restaurant in the evening but the prices seemed quite high. Averagel prices in the daytime.....just worth considering as an evening meal would not fit in as economically as the very good room prices.

During my recent stay at Loch Ness Clansman Hotel, I was thoroughly impressed by the exceptional service provided by the staff. From the warm welcome at check-in to the prompt assistance throughout my stay, every encounter was met with professionalism and genuine hospitality. The room was spacious, immaculately clean, and well-equipped with modern amenities. The hotel's central location made it convenient for exploring the city, and the delicious breakfast spread offered a delightful start to the day. Overall, my experience at Loch Ness Clansman Hotel exceeded my expectations, and I highly recommend it to anyone visiting the area.

We returned to the hotel after 50 years of marriage. We spent the first night of our honeymoon there. We mentioned this to the receptionist on arrival. At dinner a plate of various bite size biscuits with congratulations written in chocolate on the plate. We were delighted. All the staff were pleasant and willing to listen to my husband chat. The room had a wonderful view of Loch Ness. It was tastefully decorated with lovely throws on the bed. High quality tea and coffee supplied. Lovely big shower with locally made toiletries supplied. Great food at evening meal and again at breakfast. Again great view of the loch.

Everything from reception to departure was fantastic! Our rooms were the best we have had on our trip to Scotland, the meal in the restaurant was amazing and breakfast was superb! A staff member, Dean, was the most helpful, friendly, polite, and very professional! He is definitely an asset to the business. We will definitely return to this hotel for a longer stay. We will also recommend friends and family to stay here on future trips to Scotland. Thank you so much for an amazing experience!

Nothing at all to dislike

Actually the hotel was not operating during the period. So they moved us to the other hotel which is under the same umbrella towards Inverness, since we booked earlier than their decision. We enjoyed the hotel, room, dinner and breakfast. The staff were excellent in many ways. During that period, the hotel was actually closed. Consequently, we were asked to be relocated to another hotel affiliated with the same group, between Inverness and the Clansman. We had a delightful experience at the alternative hotel, enjoying our accommodations, dinner, and breakfast. The staff exhibited excellence in various aspects of service.

We had a loch view room which was spacious, clean and comfy. We had everything we needed. The staff were friendly and helpful and made my 6Oth birthday dinner in the restaurant a really special evening. The evening meals and breakfasts were delicious. The hotel was ideally situated so that you can go in either direction to find local places of interest, and explore the area further.

This is just nit picking but it's time that some areas were redecorated. Our room was in need of updating.