The staff at this place are so friendly,helpful and kind. This was my favorite hotel during my trip to Vietnam due to the customer service of all staff from room service,dinng room staff and reception. Phuc Bella and Nhung were always helpful and smiling at reception. The lady at breakfast Phueng was a lovely lady who was always friendly and helpful.The rooms were modern and very clean with very comfortable beds. Great location. . The owner of this hotel should be really grateful that he has such excellent staff as that's what definitely makes this hotel special.

We stayed here for 4 nights on 2 consecutive bookings. The room we stayed in was large enough and had plenty of storage space. It had a lovely view of the rice fields in the distance from the balcony. The room was cleaned daily. The breakfast was very good and varied a little each day. Mr Phuc of the staff was dedicated and helpful, as was everyone else. He helped us with our enquiries on more than one occasion. The hotel is centrally located with restaurants, ATMs and bicycle/motorbike rentals nearby. The starting point for the Tam Coc boat trip and the long distance bus pick-up and drop-off point are 200m from the hotel. It's especially great for exploring the stunning Ninh Binh region. We had a pleasant stay here and would like to stay here again in the future.

The hotel is conveniently located near one of the Ninh Binh sights, literally 2-minute walk to Tam Coc boat tour. Also, there are lots of restaurants, convenient stores and fruit stands around. The hotel is quite new and very clean, the air conditioning and wi-fi connection were good. The manager, Phuc, speaks good English and was very helpful in every way we needed and very welcoming. He booked us a transfer and a driver for a day for a reasonable price. The pool, towels and guest shower are available even after check out, which is a nice touch in hot weather. You can take a bicycle for free to explore surroundings or you can rent a scooter from the hotel. The breakfast has many options, both Vietnamese and continental, and is very good (although the pancakes recipe could use more butter)

The pool needs a little bit more maintenance, the steps are rough and leave scratches if you're not careful to avoid edges. The elevator didn't work for some time during our stay, but they fixed it quickly. Most of the workers have very limited English and we had to use Google translate if Phuc wasn't around. Also I have to mention that for any card payments (even for your stay) they charge extra 3%, which is common in Vietnam but still... But those are minor inconveniences, our stay was overall very pleasant and I would recommend you look no further for a good hotel to stay near Ninh Binh!

Phoc got in touch with me way before we travel to check in advance what we need. In the end, he has helped to arranged for transport from a hotel in Hanoi to Tam Coc and later from Tam Coc back to Hanoi airport at 2am. He surprised us by having to stay in the hotel making sure that our transport arrived on time to take us to the airport. Throughout our stay, he has been very helpful including arranging for transport to go about in Tam Coc and recommending restaurants for meals. In short, he has made our stay in Tam Coc memorable.

The bathroom flooring is one level and the tiles used were slippery when it is wet. Could have provided more or larger floor mats to soak up the water especially after shower.

The staff is amazing! They really made our stay. The hospitality of the entire team is comparable to a 5 star hotel! They were super nice and Moreover the design was nice and everything super clean.

The “Villas” are not a villa they are bungalows and from the inside comparable to a normal hotel room. We were a little bit disappointed because the pictures have gave us another impression. BUT the staff and the good breakfast (for a Vietnamese hotel) were so outstanding that we have nothing to complaint. We highly recommend to stay at this property. As a side note: there is a scooter rental directly next to the hotel. The hotel recommends to take them. I would not do it. They are not serious businesspeople, sheeting on gasoline and renting not roadworthy vehicles.

I recently had the pleasure of staying at Tam Coc Holiday Hotel, and it was an absolutely fantastic experience. The location is perfect, surrounded by the stunning natural beauty of Tam Coc, making it an ideal base for exploring the area. The rooms were clean, comfortable, and well-equipped with everything I needed. The attention to detail in every aspect of the hotel truly impressed me. The breakfast was delicious, offering a variety of options to start the day on a high note. A special mention goes to the manager, Phoc, who went above and beyond to ensure my stay was memorable. His warm hospitality, helpful advice, and genuine care for guests made me feel right at home. It’s rare to meet someone so dedicated to providing exceptional service. I highly recommend Tam Coc Holiday Hotel to anyone visiting the area. I can’t wait to return!

The rooms were very nicely appointed and comfortable but what really makes this a hotel stand out is the staff. Phuc absolutely made our stay there. He was kind, responsive and helpful going above and beyond to ensure we had a great time. He organised a birthday cake on my wife’s birthday which was incredibly sweet and even gave us a bag of water and snacks for our onward journey. I cannot express just how great he was and gave us the best hotel service experience we have ever had. He’s a true asset to this hotel.

Our bungalow was by the kitchen which meant it was reasonably noisy some mornings but not unbearable. Otherwise nothing.

Breakfast was very good. Catered very well for our needs with a mix of fruit, hot foods in a buffet style layout as well as made to order options from the chef.

Absolutely nothing. my wife and I really liked the hotel, its location and the staff were exceptionally helpful and spoke very good english. The manager (Phuc) was fantastic. Always taking time to chat and check we had everything we needed, including helping me purchase an e-sim for my phone, arranging rental of 2 mopeds and setting up our private car transfer to the airport on departure, after our 4 day/night stay.

Wonderful Stay at Tam Coc Holiday Hotel & Villa We had an amazing time at Tam Coc Holiday Hotel & Villa! The bungalow was spotless, and the entire staff was exceptionally friendly and helpful. A special thanks to Phuc, who went above and beyond to ensure we had a great experience. He arranged a driver and recommended local sights at a fair price, and even booked a high-quality double cabin night bus to Hoi An for us. We really enjoyed our stay, and it’s a pity we only had a few days in Tam Coc. We highly recommend this place for its great service, cleanliness, and warm hospitality.

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My sister and I stayed here and had a great time from start to finish. The room was spacious and clean and had a lovely view, complimentary bottled water and snacks were given each day and a welcome drink on arrival. The location is very good close to a lot of tourist sites and plenty of food options for the evening. Phuc and the lady that worked at reception were incredibly helpful and friendly. They organised a private car to take us around the sites and to take us back to Hanoi which helped us make the most of our stay. They also had a great laundry service our clothes were delivered clean and folded in less than 24 hours.