Fantastic apartment. Top notch kitchen equipment. Very clean and comfortable. I especially loved the hotel-like service in a full apartment setting. The 24 hour availability of the high end barista machine machine was an added bonus. Location is safe and secure with 24 hours staff. About 5 minute walk to the castle. 1 minute to Sainsbury groceries.

Nothing at all.

Location was excellent - short walk to all the major attractions and sites. 2 BDR suite was nice and roomy - helped us spread out a bit vs our recent London accommodation, where we were on top of each other.

Reception was advertised as being open 24hrs - it was not, and closed around 8pm on some nights. Traditional keys for the doors seemed a bit antiquated vs the cards most hotels used nowadays. While the location was great for proximity to the tourist attractions, the hotel is about 30 seconds away from strip joints and adult bars, which was not ideal for family travel (like ours).

The location is great. The apartment was clean, modern, and plenty of room for my family of 5 to stretch out and relax. The kitchen in our 2 bedroom was thoughtfully stocked with everything you need, to include laundry tabs, tea and coffee, and there was even a small bottle of fresh milk in the fridge. The front desk staff were friendly and helpful.

The mattress and pillows could have been more soft and comfortable.

Excellent spacious accommodation with very helpful staff and all the facilities we needed. The beds were very comfortable and there was even a Christmas tree in the lounge. The kitchen was well equipped and there were lots of good places to eat and a small supermarket nearby as well.

Pretty off-putting having three strip clubs within 100 metres of the place but this did not cause any problems while we were there. Enjoyed going to the Lyceum theatre which was a short walk away, and not much further to get to the castle etc so the location was fine overall.

Great central location. Didn't like being on 5th floor (top floor). Comfortable, quiet, well stocked, clean, 2 bedrooms apartment. Washer/ dryer machine. Drying cycle terrible (need drying rack instead). Need spatula in kitchen utensils. Provided with a bottle of milk and selections of tea/ coffee etc. If you want, the apartment is cleaned and restocked every day. We didn't need that. Supplies were also provided by reception. The day we arrived the elevator decided not to work!! We had to hike up 5 flights of stairs! Fortunately, it was fixed fairly quickly, and we were able to use it to bring up all our luggage. Provided 2 sets of keys with front entrance door fobs. Coffee machine available in tiny lobby. Very convenient grocery store right around the corner. Short walk to many restaurants, events and transport. Would definitely stay here again. A few small issues. Would give a 4.5/5 rating.

As above. Needs drying rack for clothes. No spatula in kitchen. Forgot to mention shower/ bathtub needs a rubber mat as it is very, very slippy. (quite dangerous) I considered buying one. Maybe the staff can provide one if asked. Master bedroom small.

Very good rooms & amenities, central location & super access to convenience stores & places of interest. Staff & people in Edinburgh were very courteous and very warm & friendly. Very hospitable.

Room should be vacuumed daily Parquet floor was squeaky

The apartment was well equipped with washing machine, dishwasher, selection of teas & coffees in kitchen & lovely shower gels & shampoos in bathroom. The towels were changed everyday. The apartment was spotlessly clean. It is ideally located for the castle & sightseeing bus stops just down the road. We will definitely return!

The sofa bed was a tad uncomfortable.

Comfortable & Cozy. Great staff with 24 hour staffed reception. Everything was adequate and easy walking distance to Old Town, Castle, grocery store (Sainsbury) and restaurants. Nice to have a two bedroom unit with kitchen for a 6-day stay. Felt like home.

The washing machine/dryer was a pain to operate and did not function well, staff was concerned and called a technician to fix it. Same with dish washer. No way to contact the reception from the room, the phone in the unit did not work, so up and down on elevator each time. Hotel is dated and in need of updates. New carpets in unit would be a good start.

Great to have parking and electric car chargers. Great location. Nice, newly renovated one bedroom flat. Fresh milk in the fridge.

Cannot think of anything that could be improved.

The apartment was convenient to all points of interest, clean, well appointed, had a large lift, and boasted cheerful and helpful staff. There were even assorted teas and hot chocolate and such available in the apartment which was a nice touch. The shower and large soaking tub were the best we've had thus far in our travels: plenty of hot water, excellent water pressure, and the toiletries were an aromatherapy treatment unto themselves! There are two small groceries within 2 to 3 minutes walk, too. It was an ideal location for us and close enough to walk to the train station with our carry-on backpacks.

The room was quite warm on arrival and thankfully we were able to adjust the temp, open some windows and find the fan in the closet. Some guidance on how to operate the washer would've helped alleviate some head scratching. And a white nose machine would have been a nice touch given that there is a small amount of road noise. But the one thing is the fold out sofa is comically uncomfortable and short and doesn't fit an adult 5'5". Other options with more support exist which might be an improvement. We ended up sleeping on the couch cushions lined up on the floor as that was more comfortable than the "bed". Lol