The lovely atmosphere upon entering, super cosy and friendly. Not the stark corporate feel from large hotels. Boutique touches, so many extras for free. We were able to open the windows in the bedroom this is such a rare opportunity in hotels. Delicious,well made cocktails served to our room. Lovely staff, polite, helpful. A simply delightful experience.

I’m really struggling to find anything I didn’t like.

- Loved the decor!! - LOVE the complimentary touches of free bubbly & nibbles, coffee, cookies & milk at bedtime, straighteners & curlers in the room, breakfast in bed, jugs of still & sparkling water in room; so many wonderful little touches! 😊 - Really liked the laid back feel of the hotel and friendliness of the staff, nothing felt too much trouble and love how they offer a later check out for free (if they have capacity) - The duvet and mattress was SO SO comfortable, I felt so so cosy the whole time! Will definitely be emailing to ask where they’re from haha!!!

Only a few things to note: our bedroom was very small (so was very nice and cosy!) but meant no where to hang clothes/ store bags - maybe Ottoman beds could be useful in these rooms? With our bedroom being basement/lower ground the ventilation wasn’t fantastic so lead to a bit of a musky/damp smell in the room, some black mould in the shower grout and once showered the bedroom felt very humid/hot! Maybe electric dehumidifiers could help in the basement rooms? Despite the above, we would definitely return/recommend to others as it’s such a lovely space but would probably book the bigger room next time! 😍

We loved the room, the bed was super comfortable and the room was spacious. The TV includes most popular streaming services which is something I now feel is a necessity. The breakfast, which is included as part of your stay, is great: I had the continental which includes a granola yoghurt, a banana, a pastry, an orange juice and a coffee. My husband had a cheese omelette, a banana, orange juice and coffee. The location is spot on, you are in the heart of the Northern Quarter which has some amazing bars, cafes and restaurants and you’re not far from the main shopping area. There is quite a few parking locations close to the hotel and we found one for only £14 for 24hrs which was the cheapest we saw. The staff are super friendly and welcoming and couldn’t be more helpful. We loved our stay!

I think our our only gripe is that when people walk up and down the stairs it’s SO loud because of the design of the hotel. The hotel does provide ear plugs which I heavily suggest using.

The team was lovely and couldn't do enough to help. Great location. Lovely decor, clean, and they've thought of everything. Lots of lovely little things included which make all the difference. (Little pouch of sweets at check-in, prosecco, and nibbles late afternoon, hot drinks station to use theoughout your stay and cookies and milk at bedtime. Lovely breakfast delivered to the room. (Pastries, fruit, granola with yoghurt, hot drinks, and orange juice.) Great value for money, and I would definitely recommend. Thank you to the lovely staff for being so welcoming and chatty with my little girl, too.

The hotel was absolutely unreal. I saw from the website how gorgeous the interior of the hotel was so I was very excited to book it for my boyfriend’s birthday. Little did I know the hotel would exceed my expectations. The attention to detail, the complimentary touches from free hot drinks, glass of Prosecco and nibbles, cookies and milk before bed to the breakfast it bed was amazing! The thought that has gone into the hotel is sensational and we loved the recommendations of places to go leaflet in the room and that you could request slippers which just adds that extra level of comfort and luxury to your stay. I would highly recommend anyone to stay here :)

That I didn’t book more nights to stay!

From the minute we arrived at the hotel to the moment we left, we were made to feel very welcome and at home by the lovely, welcoming and attentive staff. The hotel is beautifully decorated and the bed exceptionally comfortable with quality linens, duvets and feather pillows. We loved the complimentary fizz and snacks, coffee and breakfast. The hotel is well placed for Manchester’s Northern Quarter and Ancoats with lots of great bars and restaurants on the doorstep. We were also very grateful that the hotel allowed us to change the date of our stay because of snow, even though we had booked a non cancellable/amendable rate. We will most definitely be returning when we next need a bolthole in Manchester City Centre.

The shower pressure was weak but that is part of the building’s eco friendly system and certainly did not cause any problems. The room was very small but perfect for an overnight stay.

Lovely welcoming, friendly staff (especially Ozzie) that went out their way to help and serve you. Comfy bed (room 5), with a huge bathroom with a great shower, hairdryer / straighteners and tongs all in bathroom which was great, nibbles and Prosecco at 5pm, milk & cookies at bed time, breakfast was great and served exactly on time when specified all these special touches helped towards a great stay.

Room 16 was noisy but we appreciate that was from outside as it’s near to pub down the lane. Tv reception was poor (not Netflix) WiFi was patchy Limited storage to hang clothes No kettle in room … but all the water/ tea and coffee was served straight away when asked.

The most incredible place. We stayed for the night to visit the Christmas markets do be warned they start to shut them down half way through the day on the last day which is a shame. The hotel on another hand did not disappoint from the staff to the facilities to the attention to detail on providing such fantastic service. On arrival we were told we could have a free glass one processco each and a free nibble snack tray which had olives, cheese,crips and nuts on. They also offered slippers which you could take home one of the hotel Members offered us two rooms and which one we would like to choose from we also go free cookies and milk from 10pm and all the rooms had Netflix there is an £100 deposit but they said it bounces back in after a few days. Marley the night time member of staff was fantastic he made us feel right at home made us a cup of tea when we came in and sat and chatted to myself for a while asking all about our stay and what we think about Manchester he made me feel so welcome and if anything he really helped make the experinace. The decor was incredible so unique and well looked after even the public toilet for hotel members to use was incredibly clean and the rooms where just on a next level We will 100% be returning

Nothing

Loved my stay. So friendly and accommodating and interesting staff. Very stylish and relaxed atmosphere, with great attention to detail and great customer service. Appreciated the Lanvin toiletries and the sandalwood smell on entry. Sadly I didn’t have time to enjoy the late afternoon glass of free Prosecco and the nibbles. Small and special place and perfect in every way for me. Thank you to all the staff for the welcome.

Nothing. I am a small person so if you are 6feet plus I recommend booking the bigger rooms as everything is compact but it was more than enough for me.

The bed and pillows were extremely comfortable, which is so rare in hotels. Breakfast in bed was also a really great novelty I've never experienced.

When discussing food allergies I mentioned not really having any, but that I could not deal with spicy food. I selected a breakfast item that contained chilli flakes, which were not listed on the menu and the staff didn't alert me to, despite the jovial discussion we just had about my aversion to spice. They did fix this when the breakfast was served, but just something that could have been better handled.