The location was literally in the heart of old town. I could not ask for a better location. The room was cozy.

The bedding was poor quality. The duvet was a cheap insert of some scratchy fluff. Also I had a scary incident in the stairwell, emailed the owners, and the never responded. Two heroin addicts were shooting up in the tiny stairwell. I had to step over their needless and drugs and to get past them. When I returned, the rope handrail was on fire. I ran up 4 flights to my room to get water in a tea kettle to put it out. The whole stairwell was smoky. I emailed video footage to the address provided. They did not even respond!

The room was located just above the Royal Mile (the windows opened above the street). It was very convenient to walk to everything near the castle, and both Old and New Towns. The room itself was nicely appointed and the hosts left some nice treats for us

The dark, steep stairway was scary, especially when carrying heavy luggage. It is not well lit, nor is there much of anything to hold onto. . The instructions to enter independently were long and the walk up the medieval staircase was a bit edgy. I would also add a fan as there could be some stuffy nights. Also, someone was smoking in another room and it seeped into ours. Smoking doesn't seem like a safe thing to do in an old building like that.

Location was perfect accommodation spotless great value for money

I think that more information needs to be given about just how many steps you had to walk up to get to the room it was stated that there was no lifts but we weren’t quite prepared for 77 steps up a winding staircase on finding this out when we arrived at the accommodation we would have preferred a flat on maybe the second floor as opposed to the fourth that we were allocated

The location is brilliant! Loads of pubs, restaurants, and sights to explore nearby. Check-in was a breeze, even without any face-to-face contact. The heaters worked perfectly, and adjusting the temperature was super easy! :)

Our check-in time was 3:00pm, but unfortunately, when we arrived, the room hadn’t been cleaned. We got in touch with the property manager, who was very helpful and sorted things out. We were able to leave our bags in the room, but it did take almost two hours for everything to be ready. However, the staff were really helpful over the phone. We stayed on the fourth floor, and the water pressure in the shower was a bit naff, which made it difficult to have a quick shower.

As soon as you enter the door from the street you feel like you entering into a castle. The rounded stairway puts a smile on your face every time you walk upon it. The room is comfortable and the view to the street is amazing. We really loved the place and would definitely recommend it.

The place hasn’t been dusted for a long while especially in the bathroom. The heating grill has dust balls behind the grill which I found unnecessary especially when you can fix this in a matter of seconds. There was just one bed cover and they left us with only one toilet paper. It was also a bit loud but this is what you get with the location as the windows are not sound proof. I did sleep great so…

I loved the character and central location of these suites, outstanding decor (well described and castle-like), also the spaciousness of the Palmerston suite and its view looking down on the Royal Mile. A really great cafe right by the blue door entrance which had a great Full Scottish breakfast (Thistle Stop Cafe) and great courtyard, many tourists on tours here for tales of the historic value of the area. But with hefty logistics and stressful self check-in and check-out conditions if alone late at night.

What I found quite incovenient, although made clear in the descriptions, were the many spiral stairs to get to the suite, and somewhat dark and dizzying even for someone young who works out. I ended up having a much delayed flight and arriving at 2AM (no one's fault of course) and found the whole experience of self-check in and opening many doors and going up ancients stairs quite creepy :) Also, some real coffee for non-tea drinkers wouldn't have hurt. 10AM check-in is a bit early (given the high price) and also having limited luggage storage at the accommodation after check-out was an extra stress (only saw this aspect after I booked the room). Think I'll go for a hotel with a proper reception next time for less hassle.

location is very close to all the mail attractions though we did not meet any stuff but they were responding immediatly when I send them The kitchen is well suppliied with all what we need . The heater also The instuctions posters with puctures are everywhere in the accommodation which make it very clear to use the key box + shower + even how to use the sofa bed Thank you Royal mile for making our experience in Edinghbra even better

Though we know that there is no elevator because it is a historical building It was hard for my child to step up the slop stairs to the fourth floor It would be nice if we could find tissue papers

We had a great stay. Loved the property and it's unique features. The location was brilliant as were the facilities. The bed was very comfortable and we loved all the lighting options. The communication with the property was really easy and straight forward and we liked it wasn't at a set time, face to face so had more flexibility. Great value for money. We would definitely, stay again!

Minor things - the pillows were solid, both of us found them uncomfortable. We set off the fire alarm trying to cook breakfast. It was straight above the hob. Fortunately a quick wave of a towel and opening the window stopped it. Bathroom could do with updating but thay's superficial. It was clean and had everything you needed.

staff were very helpful despite being self check in, managed to get us checked in early which we appreciated. A very cool building to stay in

Unexpected fire alarm tests at 8am!

This property located in the prime location of Edinburgh. Beautiful view and close to all the attractions. Overall it was pleasant experience.

We stayed here for three days. First day bed sheet wasn’t changed. It has lints and poked very hardly, we couldn’t sleep properly. But after complaining it was changed. No parking information was provided by the property and we tried to ask multiple times but we didn’t get any response about it. Kitchenette was small, but manageable to cook and clean the vessels.